Global e-commerce revenues are expected to reach $4.5 trillion by 2021. This boost to the business, however, will not come without difficulties, the most significant of which is ensuring fast, secure, and well-managed last-mile deliveries.
While mail carriers make every effort to deliver materials as quickly as possible, miscommunications between property management and couriers sometimes cause delays. One of the most effective solutions to this problem is the use of the package locker. Not only does the powerful system eliminate the need for manual management, reducing the risk of miscommunication, but it also allows for real-time tracking, rapid notifications, and increased flexibility.
And yet, several businesses are unaware of the concept of the package locker, and the range of benefits it can entail for both supply chain management and customer satisfaction. We have prepared this comprehensive guide to help you explore the same and decide for yourself whether or not package lockers are a smart investment.
What is a Package Locker?
Developers and property managers can modify parcel lockers to match the neighborhood’s style and appeal, depending on the parcel locker provider they choose. Electronic parcel lockers can be used both indoors and outside, and they come in a variety of configurations, including temperature-controlled and scan-and-go.
Why are So Many Businesses Shifting to The Package Locker?
Put simply, package lockers have emerged as an effective tool for businesses in recent times due to the plethora of benefits they offer in terms of time and cost savings, simplified management, better customer experience, and value addition, to name a few.
Package lockers can be tailored to fit the requirements of a wide range of users, meaning multiple industries and businesses can use them for good. These lockers can be controlled from a single central hub irrespective of geographical boundaries, which means businesses can control smart package lockers installed in multiple locations and on different floors from a single point of access.
The following are just some of the business types and benefits that package lockers have to offer.
Corporate Offices: Reducing Mailroom Costs
Many workplaces are seeing an increase in the volume of delivered goods when employees return to the actual workplace. The daily task of collecting, tracking, and delivering goods in the hands of employees, on the other hand, is time-consuming and unsustainable in the long run.
Package lockers take care of logging deliveries and contacting addressees, reducing the need for mail processing staff. The item is placed in a locker, the recipient is chosen from an index, and they are notified that they have a delivery automatically.
Mail handlers’ time spent delivering goods can be reassigned to more productive tasks, saving time and lowering mail management costs. Staff is also relieved of the burden of looking after objects, and there is no chance that they will be delivered to the incorrect individual.
Smart lockers can also serve as a central asset distribution system for ID materials, parking cards, paperwork, and other items. They also operate ingeniously to return stuff like rental equipment, computers, and documents. In fact, parcel lockers will be the solution for delivering all kinds of items at work, allowing users to avoid mailroom lineups and face-to-face contact while maintaining security and peace of mind.
Retail and Food Businesses: Enhancing Customer Experience
Customers’ needs and expectations have skyrocketed as a result of the pandemic, putting retail firms in a state of flux. In this perspective, package lockers can assist in providing consumers and clients with self-service convenience. Customers can place orders without needing to rely on staff, skip the line, and just pick up their items when instructed. Face-to-face interaction is reduced while accessibility is increased with this seamless method.
Customers benefit from contactless lockers’ convenience and security, while businesses benefit from having them in their operations. Furthermore, lockers offer a rapid transaction process that avoids customer experience killers like as large lines, extended wait times, and incorrect orders.
Real Estate Businesses: Getting More Out of Rental Properties
Along with evolving trends and experiences, the consumer’s expectations are also changing, especially when it comes to real estate. For a business in this field, simply hanging on to the most basic features is no longer enough if you want to get better offers for your rental property. One of the areas where you can make a difference is package deliveries.
Residents anticipate that their packages will be safely and securely stored. Besides, standing in long lines to get a package during management staff hours is no longer acceptable. They would prefer retrieving their packages in their own time with minimum human interaction possible. Smart lockers help do that and much more.
Residents can be automatically notified when they receive a shipment, thanks to smart locker technology. They’re given a unique access code to manually enter or a barcode to scan to gain contactless access to their delivery. Best of all, management personnel are no longer involved, resulting in labour hours being reduced by up to 24 hours a week.
Introducing such facilities to your property can definitely improve its valuation and make you stand out among competitors.
Contactless Deliveries are the New Normal: Switch to Package Lockers
In line with changing trends and preferences, package lockers are thus assisting in the resolution of some of the most persistent difficulties and expectations across industries and enterprises. With the increase of e-commerce sales, package lockers offer a convenient solution for businesses.